Performance management (plan) isn’t some phrase reserved for late night TV ads but rather an important part of success to any business, especially in the HVAC/R industry since your job is tied to equipment performance. Compliance is a measurement of the success of your PMP. Whether you’re looking to improve your current processes or instill a new culture of success (not to mention making your job easier), there are some common challenges you’ll face.
Trakref solves these problems 😉
Training Isn't Emphasized 🎓
Without the proper training and development surrounding a performance management plan (PMP), owners and technicians may not know what’s expected of them or even what’s in it for them. Providing ongoing training that encourages the correct knowledge, behaviors and skills is crucial.
Trakref doesn't just onboard you and then boot. We're there for you at all times with ongoing, year-round training and support. Our advisors are available on demand to help you now not later. A good PMP is one that's adaptable and, with our guidance, you will succeed.
Lack of Communication 💬
Many PMPs fail to take into account the users that will directly interact with it. That means asset owners and service providers not communicating with one another. Doing this sets you up for failure no matter who you are. If you don’t talk to who your PMP is affecting, you risk not fulfilling company goals and wasting time/money/buy-in. Do you really want to put in a system no one wants or knows how to use?
Trakref was built with you, the user, in mind. We standardize the information input processes and data so that everyone is speaking the same language. This makes enables better communication between owners and technicians and makes it easier for regulators to understand. That means less chance of an audit or violation!
It isn't Simple 🤔
Service providers are not only the frontline soldiers against the growing emissions issue, they’re the change bringers. Do you want to be better at your job? You need a PMP. Make your job easier? You guessed it. A PMP should be simple, easy to understand and implementable.
We don’t replace any system that's currently in place, we integrate. You don’t have to change your processes because trakref was designed to function exactly how you do. That 20+ years of industry experience really comes in handy, huh?
Feedback isn’t Meaningful or Convenient 👂
How can you succeed if you don’t get feedback? Although they can’t feel disappointed, frustrated or confused, it’s the same thing with your assets. Equipment will be less efficient and performance will plummet if you don’t perform preventative maintenance. Waiting too long to get “feedback” from assets (if you get any at all) will cost you more money!
Trakref provides owners with vital stats about their equipment in (almost) realtime, enabling you to make the best decision possible. We're even advanced enough to proactively tell you when some equipment *may* have issues and the preventative maintenance needed
Failure to Integrate into the Overall Strategy and Goals ❌
Focusing on a few goals through simplification and prioritization is key. An effective rewards and recognition program should have clear expectations and criteria around what types of behaviors and actions are rewarded that drive your company forward.
Preventative maintenance is just the tangible side of a performance management program and both share a common purpose. Using a governmental structure isn’t going to work. You have to build out your own program out with your values, a personalized approach with recognition for achievements no matter how small. This is called private governance. It allows you to make your own rules without having to wait for the government to do anything! Check out ISO standards and LEED certifications for starters.
Corporations and other non-governmental entities regularly work to develop voluntary agreements, standards and practices to foster sustainability and reducing environmental impacts. We're actually advocates of this kind of corporate governance, so much so that we partnered with the Vanderbilt University Law School and dropped the hottest paper this side of the Atlantic.
"Private standards... will continue to play a valuable role in addressing the world’s toughest environmental problems...."
— Deborah P. Majoras, Chief Legal Officer of The Procter and Gamble Company, former Chairman of the Federal Trade Commission
Companies have an obligation to make their shareholders money. Waste (including refrigerant) doesn't do that. Spending that extra time and money on unnecessary maintenance is a risk that makes you vulnerable.
Interested in stopping the drain on your resources?
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